I went to Colonial Toyota to just browse. I was looking to get a car but wasn't in any rush. Upon arriving to the lot, Mr. Mao greeted me. I have a Highlander but was thinking of buying a Hybrid Highlander or Hybrid Grand Highlander. After browsing the lot and not finding anything there to my specifications, Mr. Mao took me inside to look on the computer and showed me the extensive the options and features of different models - about which he was extremely knowledgeable . Fortunately, there happened to be a Highlander Hybrid that was coming to the dealership in about 3 weeks which I was considering - however, I left the dealership still not 100% sure this was the car for me. While on the computer, Mr. Mao had also shown me a Land Cruiser. A few days later, I called Mr. Mao to see if he was able to meet me to test drive one. Although he was not at work that day, HE SPONTANEOUSLY OFFERED TO COME IN ON HIS DAY OFF TO MEET ME to show me the car. I test drove a black Land Cruiser 1958 edition and fell in love with it and put a deposit down that day but wanted to add some accessories. Mr. Mao walked me through the process to customize the car and gave me frequent updates about the status of my Land Cruiser. I picked the vehicle up yesterday and it was out front waiting for me and Mr. Mao was there to meet me. He took the time to show me all the different controls on the car and how to work them as well as set up Apple Car Play, and more. I couldn't be happier with my experience at Colonial Toyota, specifically working with Mr. Mao. I will definitely be purchasing my next vehicle there with Mr. Mao! - Amy Shenasky O'Leary